The National Petroleum Authority warns the public against storing cylinders indoors, claiming that doing so is exceedingly harmful. The NPA claims that gas leaks cannot be seen with the naked eye, necessitating the need to put cylinders outside to prevent the spread of fire.
The suggestion was made by Kwami Sefa Kayi, a member of the NPA Governing Board and Chairman of the Consumer Services subcommittee, at an LPG awareness and sensitization lecture at the Takoradi Technical University. Kwami Sefa Kayi noted that some people did not want to keep their cylinders outside out of concern that they would be stolen. "Go and bring out any cylinders you might have within any confined space. Don't whine that it will be taken, he said.
Veteran broadcaster Mr. Sefa Kayi promised that the NPA would make every effort to keep the price of LPG competitive and "soft on consumers. "The Corporate Affairs and Gas Directorates of the Authority sponsored a lecture with the subtitle "Safe Use of LPG Protects Lives and Property. "Individual conversations with traders and lectures given in educational institutions in the Western and Central regions were part of the effort to raise awareness of the safe use of LPG and the overall operations of NPA. Sekondi and Cape Coast Nursing and Midwifery Training Colleges were among the other establishments that were inspected.
In response to a query regarding the NPA's complaint process, Eunice Budu Nyarko, the manager of consumer services, pleaded with the general public to quickly report petrol stations suspected of cheating to the Authority. She claimed that if complaints are filed within 48 hours of fuel purchase, swift investigations are performed to ascertain the truth before the commodity is exhausted.
Consumers ought to report issues in 48 hours. Delaying could result in the evidence being lost. Consumers should report, so that we can act right away, she advised. Consumers could still report, according to Mrs. Budu Nyarko, after 48 hours of fuel purchase. "That product you purchased may have been out of stock, but we'll keep looking into it. As a result, the NPA keeps the station under observation, which means that for a while, inspectors from the Authority will pay them a surprise visit.
She emphasized that "the NPA will always protect the interests of stakeholders, consumers, and petroleum service providers" and introduced the customer lines. In order to ostensibly stop leaks, Assistant Divisional Fire Officer David Essuman warned the public from placing heavy objects like stones on valves. He claimed that heavy materials were ineffective in stopping the leak and suggested that the best course of action was for the populace to replace the damaged valves.
The NPA Communications Manager, Mohammed Abdul-Kudus, welcomed the lecturers and students on behalf of the NPA Chief Executive, Dr. Mustapha Abdul-Hamid, and remarked that while Europeans and Americans primarily relied on gas for residential activities, they hardly ever reported fires. Therefore, he claimed, gas users in Ghana could lessen the frequency of gas-related fire breakouts if they followed the safety advice.
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